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Claude account restored after appeal, user says subscription was refunded

An X user reported that a Claude account was reinstated about a day after an appeal, but its subscription was removed. A request for three months of 20x membership was denied, while a refund was issued.

Publicado em 04/09/2026, 19:12:56Última atualização 04/09/2026, 19:12:56Publicação após revisão automática

X user Xiaohu said the Claude account had been suspended despite being used for routine coding and content writing. The account was reportedly restored roughly a day after the appeal, but the previous subscription status disappeared.

The user then asked support to provide three months of 20x membership. In a follow-up post, the user said the request was not granted, although the subscription was refunded. This remains an individual account, and the available evidence does not establish why the suspension occurred or whether the outcome reflects a general Claude policy.

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Title: Claude Max 20x 用了 3 天就被封号，Apple 也不给退款，这种情况还有什么处理方案？ #### 所有版块. # Claude Max 20x 用了 3 天就被封号，Apple 也不给退款，这种情况还有什么处理方案？. edited 2days ago in 日常. 我花了 270 美元购买 Claude Max 20x，正常使用大概 3 天后，账号就被直接封禁了，现在已经完全无法使用。比较难受的是，对方既没有恢复账号，也没有给我退款。. 走 Apple 的退款申请，但被驳回，不符合退款条件. 联系 Apple 客服，客服那边的意思大概是：如果还想继续争取，就只能考虑找银行发起争议. 但现在问题是，Apple 客服还提到，如果走银行争议，可能会影响 Apple 账号，甚至有被封风险。这样我就更纠结了。. 也提醒一下大家，Claude Max 20x 这种高价订阅走ios内购如果账号风控很严、封号后又不退款，风险确实不小。. claude 封号只是封的你那个邮箱账号，不是 Apple 账号，理论上它拿不到你的 Apple 账号的。Apple 的订阅还是有效的。. 1、在手机 claude 上把 claude 解绑。与 Apple 账号解绑。. 4、在电脑上清楚所有 claude 的残留，npm 安装包，配置文件。一定要仔细清理所有的残留。仔细搜索任何带 claude 关键词的目录。我在 Mac 上清理的经验：在终端运行 which claude 可以找出来所有的 claude 应用程序。但是配置文件需要你自己去安装目录找。如果安装过 claude code desktop 的话，就算卸载了 App，在 Library 还会有配置残留，记得删除，不然重新安装之后会读取之前的配置，关联到你。. 6、手机上 claude 登录，绑定新的claude 账号的邮箱。然后结束手机上 App 的后台进程，永远不要再打开它。. 7、你会看到新的 claude 账号变回 claude Pro Max 了. 9、电脑上下载 claude code desktop，登录。默认会打开默认浏览器，不要在默认浏览器登录，复制链接，粘贴到指纹浏览器，授权登录。. 10、在 claude code desktop 试试看. 我之前订阅 claude Pro Max 被